We're Here
to Help

Access to the support you need

We understand that a little help can go a long way. That’s why at BrightBox, we offer support via phone and email to help you achieve your goals with MudShark.

Complimentary technical support is offered for 3 months for all customers with your first licence purchase. Additional ongoing support is available with the purchase of Software Assurance.


Australia:+612 9053 2744
UK:+44 207 562 8347
USA:(866) 259-3463



Software Assurance

Software Assurance gives you ongoing access to technical support and product updates, so you can take advantage of the knowledge of our expert staff, and enjoy all the new features and improvements released in our software.

Complimentary Software Assurance is offered for three months with the purchase of your first licence. Ongoing access to support and product updates is available with the purchase of Software Assurance contract.

For more information on Software Assurance, please contact us.

Submit a Request

Experiencing a technical issue you need a resolution for?
Submit a support request via the form below and we’ll get back to you.

Maximum size: 7MB.
Allowed file types: .jpg, .jpeg, .png, .gif, .pdf, .txt, .csv, .xls, .xlsx, .doc, .docx.